Privacy Policy
KickBack Points, LLC Privacy Policy (Effective May 24, 2011)
Message to Our Customers Regarding Privacy
KickBack Points (“KickBack”) strongly believes in protecting the confidentiality of customer information in accordance with our customers’ wishes and applicable laws. We collect customer information to help us deliver added value to you and improve your shopping experience, along with the experiences of all our customers. The KickBack Points Program is our primary means of collecting such information so that we can target benefits and services for you and all customers. . This may include advising you about products, services and other opportunities that reflect specific benefits you have identified or requested. However, at all times under the KickBack Points Program, you are in control of deciding the activities and services in which you choose to participate.
KickBack values your business and the trust you place in us. To help you better understand how customer information is used and protected by KickBack, this Privacy Policy outlines: (a) a definition of customer data; (b) methods and sources of collecting customer data; (c) categories of institutions or parties to whom we may disclose customer data; and (d) measures and efforts we take to safeguard customer data. However, KickBack and our Participating Kickback Merchant Locations reserve the right to revise this Privacy Policy at any time without prior notice. For this reason, you should check regularly for – and review carefully – the most recent version of our privacy policy.
Definition of Customer Data
Customer Data is information that is obtained by KickBack from you in connection with your purchases of products or services for personal, family or household purposes. We will collect and use sales information or purchase data to determine purchasing trends and locations, calculate available benefits, and deliver appropriate rewards and communications. Our use of this information will help optimize your customer experience and enhance the time you spend at participating KickBack locations. Because this information is linked to you individually, it is protected as set forth in this policy.
As part of Customer Data, KickBack collects Customer Identifiable Information. This is information that personally identifies you, including your name, address, email address, telephone number, and mobile telephone number. KickBack treats Personally Identifiable Information differently than general Customer Data, because it could be used by someone to steal your identity.
Methods and Sources of collecting Customer Data
To better understand and serve the needs of our customers, we periodically collect Customer Data from various sources, including the following:
• Information we receive when you use your KicKBack Rewards Card at Participating Merchant Locations, as agreed to when you voluntarily choose to participate in the KickBack Program;
• Information you affirmatively agree to provide us on application forms, voluntary customer surveys, sweepstakes and coupon rebate entries, or when you visit our website (Email Us page);
• Information you provide to us over the phone or through the mail or email;
• Information we collect through your browser when you visit our website and your browser interacts with us; and
• Information provided to us by other sources/companies.
How is Customer Identifiable Information Used?
KickBack will not disclose to any company, person, or agency Customer Identifiable Information, such as your name, home or email addresses, or phone numbers, except as described below. In order to provide you with loyalty products and services we believe may meet your personalized needs and interests, KickBack may disclose Customer Identifiable Information about you, along with Customer Data about your purchases and your experiences with KickBack, to Participating Merchant Locations. We may also provide Customer Identifiable Information to service providers that workfor us, such as sending a direct mail offer from us to you – however,we require these companies to sign a confidentiality agreement that prohibits them from using your personal information for any unauthorized purposes.
In addition, KickBack may disclose to any company, person, or agency Customer Identifiable Information as required by law, as required to protect the rights or safety of KickBack or our customers, or in response to a specific law enforcement request. Security regulations of several countries may require us to provide foreign and domestic government agencies with access to data you disclose to us.
KickBack may share anonymous, aggregated Customer Data (free of any personal Customer Identifiable Information) about all our users with third parties. It is not possible for those third parties to determine who you are from such sanitized Customer Data.
If you have voluntarily agreed to provide us with an email address and/or a cell phone number, we may send you email messages, or mobile messages and/or coupons that may be related to your transactions. We and our Participating KickBack Merchant Locations may also send informational or promotional email or mobile messages to you, which you may opt out of receiving at any time, as described below. How Can I Prevent My Customer Identifiable Information from Being Disclosed?
You have the right at any time to direct us not to disclose Customer Identifiable Information about you, or to change your preference in this regard, or to change Customer Identifiable Information that you have provided to us, by contacting us at our website, or by calling KickBack toll-free at (888) 339-7064*. Your KickBack Points Membership Identification Number (MIN) is required to access your account information. Please note, however, that if you direct us not to disclose such information about you, you will not be eligible for any card-based promotions that require individual data, such as continuity programs which require Customer Identifiable Information, sweepstakes, etc., but you will still be entitled to receive other benefits from the use of your KickBack Rewards Card.
Data Security
Protecting your Customer Identifiable Information is an important priority for KickBack. Our internal employee Code of Ethics and this Privacy Policy emphasize this priority. Any KickBack employee who violate our policies and procedures is subject to disciplinary action. Marketing services providers or affiliates that receive Customer Identifiable Information are required to preserve the confidentiality of that information under the terms of our legal contracts with them. KickBack also maintains physical, electronic and procedural safeguards in accordance with industry standards that are designed to keep unauthorized persons from accessing Customer Identifiable Information stored in and/or transmitted through our systems.
Will the Privacy Policy Change?
KickBack may modify this Privacy Policy from time to time to provide updated services and benefits to you, as a holder of a KickBack Rewards Card, or to change how we strive to protect your personal information. Our current Privacy Policy can be viewed on our website at www.kickbackpoints.com. If you have any questions regarding this Privacy Policy, or you wish to change your personal Customer Information preferences, please contact us toll-free at (888) 339-7064*. A KickBack Points Membership Identification Number (MIN) is required to access your account information
Terms and Conditions
Welcome to the KickBack Points Program, owned and operated by KickBack Points LLC (“KickBack” or “KickBack Rewards Program”). The KickBack Points Program terms and conditions form a legal agreement (the “Agreement”) between you (“You”) and KickBack and its Participating KickBack Merchant Locations, which govern your memebership in the KickBack Points Program.
All benefits that are offered in and through the KickBack Points Program are conditioned upon your compliance with these Membership Terms and Conditions (“Membership Rules”). Your use of any benefit offered by any Participating KickBack Merchant Location in the KickBack Points Program constitutes your agreement to accept and abide by these Membership Rules,, as they may be amended from time to time. These Membership Rules are subject to change at any time. Unless otherwise stated, the current rules in effect at the time of you earn rewards, request for a benefit, or other transaction will govern that transaction.
(1) Agreement to Terms. YOU AGREE TO READ THESE MEMBERSHIP RULES CAREFULLY BEFORE USING THE KICKBACK POINTS PROGRAM. If you do not agree to these Membership Rules, you are free to reject membership in the Program, but you should then know that you are not eligible for any of the benefits of the KickBack Points Program. Any use by you of the KickBack Points Program signifies your agreement to accept and adide by the Membership Rules , as set forth in this document.
(2) Modification of Agreement. KickBack reserves the right, in its sole discretion, to change, modify, add or remove any portion of this Agreement, in whole or in part, at any time. Notification of changes in the Agreement or the Membership Rules will be posted on www.kickbackpoints.com and/or at Participating KickBack Merchant Locations. Use of the KickBack Program after such notice is considered your agreement to be bound by any such changes in the Membership Rules. Please check the website frequently for program updates or rule changes.
(3) Copyright Protection and Use of Company Information. The KickBack Points Program is protected by copyright as a collective work and/or compilation of data, pursuant to U.S. copyright laws, international conventions and other copyright laws. All such information is owned by KickBack and your access to it does not imply or constitute a license to reproduce, distribute or otherwise use this information. In addition, Company names, logos and trademarks constitute Intellectual Property of KickBack and may not be used by you in any manner without the prior written consent of KickBack.
(4) Minimum Age Requirement. You must be at least 14 years old or older to participate in the KickBack Points Program, but you must be at least 18 years old or older to participation in any contest or promotions sponsored by KickBack. KickBack will not solicit or collect any information on its websites from any child aged 13 or younger.
(5) Company’s Rights in KickBack Points Program. KickBack and Participating Kickback Merchant Locations, may change, suspend or discontinue any aspect of the KickBack Points Program at any time, including but not limited to rewards and point accrual/redemption methods. KickBack may also impose limits on certain features and services or restrict your access to parts or all of the KickBack Points Program or the Website without notice or liability. KickBack reserves the right, in its sole discretion, to refuse service, cancel membership, suspend or terminate an account.
KickBack owns your KickBack Rewards Card and the points that are issued to and redeemed by you through the Program. KickBack in its sole discretion determines the scope and method of the KickBack Points Program, including decisions about promotions and games. KickBack makes every effort to ensure that your account information is accurate, but we make no guarantee that points shown at any given time on the myRewardsButler.com Website is accurate, complete, or current. Your account information may contain inadvertent technical or factual inaccuracies or typographical errors. You may contact us to request an audit of your account, pursuant to the explanation provided in paragraph 8 of this Agreement. Information on the KickBack website is provided “as is” without any warranty of any kind, either express or implied.
(6) Indemnification for Your Breach of Agreement. You hereby agree to indemnify, defend and hold KickBack, and all its officers, directors, owners, agents, employees, information providers, licensors and licensees (collectively, the “Indemnified Parties”), and Participating Merchant Locations harmless from and against any and all liabilities and costs incurred by the Indemnified Parties, including without limitation, attorneys’ fees and costs, in connection with any claim arising from your use of the KickBack Points Program, or out of any breach by you of any Membership Rules of this Agreement or of the foregoing representations, warranties and covenants you have made. You shall cooperate as fully as reasonably required in the defense of any claim. KickBack reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and You shall not in any event settle any matter without the written consent of Company.
(7) Account Deletion and Point Expiration – Under the KickBack Points Program Expiration Policy, points you earn through the Program do not expire. Notwithstanding this Policy, KickBack reserves the right to de-activate or close your account if any of the following circumstances should occur:
o fraudulent activity on your account;
o you request an account closure;
o you become deceased; or
o you do not respond to repeated communication attempts regarding the status of your account.
(8) Audit – KickBack reserves the right to audit your account at any time and without notice to ensure its accuracy and your compliance with the KickBack Points Program Membership Rules and all other applicable Participating KickBack Merchant Location rules and regulations.
In the event the audit reveals inaccuracies, discrepancies or violations, KickBack may delay the processing of Points iossuanceand/or Points redemptions, and withhold providing you with an updated account statement until the discrepancies or violations are resolved. During an investigation, KickBack may inhibit the KickBack Points your account. While your account is inhibited, you will be able to continue to accrue points in the account, but no points redemptions will be permitted. KickBack membership card must be surrendered to KickBack or any Participating KickBack Location upon request.
(9) Conditions of Enrollment – The KickBack Points Program is open to any person, subject to the age restrictions described in paragraph 4 above, including any visitor to the United States from any country that is not prohibited from participation in rewards programs.
A Corporation and/or entity can be enrolled as a Member, but any Participating KickBack Location may opt not to issue rewards to such a Member.
You must provide your fully verifiable name, and residence address to redeem points in the KickBack Points Program. Full name means the given name, middle initial or middle name, if any, and family or surname. The full address means the physical street, street number, apartment, unit, or box number if applicable, city, state, and proper zip code where you reside or similar full address where you receive your mail. Your full name and address must be the same as the name on your driver’s license, State issued I.D., passport or other valid document (i.e., Visa, Resident Alien Card, etc.) unless you receive mail at a different address. Only one person may be enrolled per KickBack Points account unless accounts are officially linked by KickBack customer support. Linked accounts have only one balance of accumulated points common to all such linked cards. Only authorized account holders can request the linking of accounts. Accounts may be linked so that multiple cards can earn rewards (known as “child card(s)”) but only one card (known as the “parent card”) can earn AND redeem rewards. Alternatively accounts may be linked so that multiple cards can earn and redeem from the same rewards balance (known as “marryied accounts”).
(10) KickBack Points Member Identification Number (MIN)
With your KickBack Points number and MIN you have access to your KickBack Points information 24 hours a day, 7 days a week. Without a MIN, certain transactions may only be done via mail or in person with your KickBack Points Card and valid identification. Establishment of a MIN indicates your acceptance of the terms and conditions set forth in this Membership Guide governing your MIN. A MIN allows you access to a variety of self-service tools and KickBack Points account information on www.kickbackpoints.com and via KickBack customer service, as well as the ability to complete transactions over the phone that could previously be handled only in writing. You have full and complete responsibility for the use or interpretation of your account information; KickBack disclaims any liability for any decision you make concerning your account.
Your MIN cannot be viewed or changed by a Participating KickBack Merchant Location representative. If you would like to change your MIN to another four-digit number, go to www.kickbackpoints.com/changeMIN or call (888) 339-7064* If you cannot remember your MIN, it will be mailed to you. To request a MIN mailer, go to www.kickbackpoints.com/forgotMIN or call the telephone number listed above.
You are responsible for the selection and use of your MIN and for maintaining the confidentiality of your MIN. You should not divulge your MIN to anyone. If you do, you are solely responsible for any actions that person takes with your MIN, including, without limitation any transactions in your account, any violations of the KickBack Points Program Rules, and any further disclosure of your MIN. KickBack shall have no liability for losses resulting from unauthorized access to, or use of, your MIN.
(11) Customer Name and Address Notification – You are responsible for advising KickBack of any change of name, email, telephone number or postal address on your account. Name Changes – Your signature and KickBack Points membership number must be included in all written correspondence. Name change requests cannot be processed over the phone. A copy of supporting legal documentation (e.g., court order) must be submitted by fax/mail and will be required for any name change requests. Fax: (208) 735-2195* Phone: (888) 339-7064* Mail: KickBack Rewards Systems Customer Support Dept. 308 Shoshone St. E. Twin Falls, ID 83301
Address Change – KickBack reserves the right to update the address for your KickBack Points account using the National Change of Address (NCOA) data filed by relocating postal customers, but shall have no obligation to do so. Using your KickBack Points Membership Identification Number (MIN), you may update your account address information by visiting www.kickbackpoints.com/myprofile. You can also update your account address by submitting the information via fax, mail, or by phone using your MIN.