Frequently Asked Questions

What is KickBack?

It is a customer appreciation program. When you make purchases at participating merchants, you earn redeemable points and chances to win valuable prizes. Some exclusions may apply. Ask your favorite KickBack participating merchant for details.

Is the KickBack Card free?

YES. There is no charge to become a participant. Not only that, but you are rewarded every time you make a purchase at any of the participating locations. You may then redeem your points at any KickBack location.

How soon after I’ve signed up can I start earning points?

You start earning points as soon as you pick up your KickBack card. Make a purchase – get your KickBack card swiped. It’s that easy!

What valuable prizes?

When you use your KickBack Card, you become eligible to win great prizes and giveaways. For information on current promotions or contests please visit any KickBack location or check our promotions page.

What are the requirements for joining the KickBack Program?

Anyone can join the KickBack Program, but you must be 18 years or older to participate in any contest or promotions.

How do I join?

To join the KickBack Program just go to any participating location and pick up a FREE KickBack card. Then simply start using your new card.

What do I do if I think my Points balance is wrong?

If you believe there is a mistake in your point balance please send your cardnumber and expected balance to [email protected] or call us at (888) 339-7064.

How do I find locations that offer points earning and redemption?

Every KickBack location will advertise that they accept the KickBack card. You can also find a complete listing on our participating locations page.

How often can I visit any single location and Earn Points?

You can visit a participating location as many times as you want.

How can I find out how many points I have?

Check your account balance at any time by visiting any participating location or by visiting the Check Points area. Points are posted every night.

How do I spend points?

You spend points by informing a participating location that you would like to redeem some points. They will swipe your card and instantly redeem those points. Your rewards are that easy!

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